Warranties
Whether you get carpet, vinyl, or grout, we've got you covered when you get STAINMASTER® products for your home. Each of our flooring products comes with a warranty that lets you live your life, relax, and enjoy real peace of mind.
STAINMASTER Comparison Chart
| ROBERTS WARRANTY | ||||
|---|---|---|---|---|
| Platinum PromiseTM | LIFETIME | If it Stains We Replace It. Material Only. | ||
| Concierge Service | LIFETIME | |||
| Customer Satisfaction | 60 DAYS | 90 DAYS | From Date of Invoice | |
| Stairs | LIFETIME | LIFETIME | ||
| Area Rugs | LIFETIME | One Time, Material Only | ||
| Food and Beverage | LIFETIME | LIFETIME | LIFETIME | |
| Pet Stains | LIFETIME | LIFETIME | LIFETIME | Urine on All Fibers; Feces and Vomit on PetProtect® |
| Soil Resistance | LIFETIME | LIFETIME | LIFETIME | |
| Anti-Static | LIFETIME | LIFETIME | LIFETIME | |
| Texture Retention | 20 YEARS | 25 YEARS | 25 YEARS | |
| Abrasive Wear | 20 YEARS | 25 YEARS | 25 YEARS | |
| Fade Resistance | 25 YEARS | 25 YEARS | 25 YEARS | Only on SuperiaSD™ PetProtect™ |
| Transferable | LIFETIME | LIFETIME | LIFETIME |
Questions?
Two easy ways to Contact customer care.
Use contact link below or simply call 713-926-7200 Ext. 109
