Warranties
This warranty protects you, the original purchaser, if you have purchased Shaw carpet for your own residential use in an owner-occupied residence.
The ANSO guarantee
The ANSO Guarantee is a superior warranty that gives you extended protection from all stains. This warranty is exclusive to Roberts Carpet & Fine Floors, Houston's only NFA retailer. This prestigious alliance recognizes us as a trusted company with a record of high integrity while allowing us to provide superior manufacturer rebates.
*Limited: excludes stains from substances such as bleaches, caustic chemicals, insecticides, paints, shoe polish, lipstick, plant food, iodine, very strong dyes, acids, feces, oil-based substances, and vomit. The Roberts Warranty has a lifetime warranty for material only, on ALL stains.
Questions?
Two easy ways to Contact customer care.
Use contact link below or simply call 713-926-7200 Ext. 109
